Contact Us

Contact Allovra at allovra.business@gmail.com. For an existing order, include your order number and question.

BEFORE you contact us, here are some answers to common questions :)


When will I receive my tracking number?

Tracking availability depends on the fulfillment provider and dispatch status. Email us with your order number if you need an update.

Why isn't my tracking number working?

Email us with your order number and the tracking reference you received so we can check it.

How fast is the delivery time?

Delivery timing depends on the product, destination and shipping option. Please contact us before ordering if you need delivery by a particular date.

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.